This will not improve ability and skills of secretaries and clerks. Dartmouth University Tutors. This case study is about the newly appointed vice president, Rob Winchester and about the difficulties he faced shortly after his university career began. In order for the recommendations to be accepted and practiced Mr. Brown University Tutors. I’m still living at home, so for me there are almost no living expenses to worry a Oxford University Tutors.

Your email and username must be different from your student account. But salary hike is a big motivational force behind every employee working for a company. Winchester has taken advice from performance appraisal experts who helped him address the issues. What Happened by Hillary Clinton. Remember me on this computer. Is purchasing an 18k gold ring a good investment?

Brown University Tutors. Performance Appraisal Of A Company Introduction The Vice President Winchester has been given the task of creating a new performance appraisal system for the secretarial and clerical staff of Sweetwater University as the current evaluation system does not satisfy a good performance appraisal system.

appraising the secretaries at sweetwater u case study solution

Post a Question Provide details on what you need help with along with a budget and time limit. Your email and username must be different from your student account. I have no sp Rob’s boss, Sweetwater’s president assigned him the first task of improving the performance appraisal system used to appralsing secretarial and clerical performance.

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Studypool values your privacy. What Happened by Hillary Clinton. So from what I understand trading is similar to very short term investments? The problem with this form was that every administrator used to rate their secretary as excellent so as to avoid staff turnover and on the other hand if the secretaries were not given hikes in their salaries they were moving to another job in the private sector as the private was giving them better salaries than Sweetwater U.


Emory University Tutors. Answer the questions to the case, “Appraising the Secretaries at Sweetwater U,” at the end of Chapter 6.

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The second recommendation was not to force administrators to arbitrarily rate at least half their secretaries as something less than excellent. Alice in Wonderland by Lewis Carroll. When secretarids for a tutor account, you will be automatically signed out of your student account.

These appraisals should be consistent throughout the whole process and in a consistent timely manner. This is the book: According to the research the success of any performance appraisal system was directly related to the human response given to them by the staff. Get Quality Help Your matched tutor provides personalized help according to your question details. This means that the job should be analysed so that the different aspects of the work done by secretaries are assessed, such as communication, typing speed, quality of the job done, initiative taken by the secretaries, creativity, integrity, team work, behavior and productivity.

SOLUTION: Appraising the Secretaries at Sweetwater U – Studypool

What additional actions if any do you secfetaries will be necessary? If the secretaries will not get salary hike for doing good work, then their interest in work might get affected and their efficiency will reduce.


There are several types of appraisals, some examples include; essay, standardized scales, use of critical incidents, management by objectives, it is always better to pick the right format for your organization. Payment is made only after you have completed your 1-on-1 session and are satisfied with your session. This subsequently led to the decrease in the overall quality of the work. For example, one study found that raters penalized successful women for their success.

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Payroll Accounting, by Beig, Toland, edition The main objective of a performance appraisal system is to develop good performance from the employees and to raise production. Enter the email address you signed up with and we’ll email you a reset link. Also the traits on which secretaries were to be marked were unclear.

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appraising the secretaries at sweetwater u case study solution

The graphic rating forms which were used to evaluate clerical staff were not efficient as these forms never gave the true evaluation of performance. Also the secretary given a very good rating is really worth it or not.

appraising the secretaries at sweetwater u case study solution