QTEL CASE STUDY

The solution provides for the following:. Ooredoo has an extensive transformation program underway to improve its already advanced telecommunications network, to achieve world-class operational efficiency. Ooredoo, formerly Qtel, is the incumbent telecommunications carrier for Qatar, with a strategic priority to provide both the very best communications technology and customer service. Collate operations events and logs from the kiosks for management reporting purposes to central servers. The company has a clear selection policy for new technology:

Cash, coin, card or cheque. Ooredoo has an extensive transformation program underway to improve its already advanced telecommunications network, to achieve world-class operational efficiency. It also features in-store Queue Management System for organized efficient customer queue service. Collate operations events and logs from the kiosks for management reporting purposes to central servers. The company has a clear selection policy for new technology: The solution provides for the following:

qtel case study

Cash, coin, card or cheque. The system has network connectivity to remote Kiosk transaction and MIS servers integrated with Airtel Payment servers.

Standalone TDM PBX customers also lacked advanced productivity features, such as integrated directory services, unified messaging, collaboration, mobility and presence.

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qtel case study

The solution provides for the following:. The company has a clear selection policy for new technology: Ooredoo has an extensive transformation program underway to improve its already advanced telecommunications network, to achieve world-class operational stury.

Managing change, Qatar Telecommunications – OOREDOO – Case Study Example

Qel when customers opted for IPPBX solutions they lacked the resources to fully exploit the capabilities. The company prides itself on being the first in the Gulf States to launch next generation products and services, meeting the demands of the rapidly growing and modern Qatari economy.

Provide for in-store Queue services and control. To get a copy of the detailed report, e-mail your request to info qtelcomtech. Whilst offering advanced srudy telephone features, the traditional PBX had a high total cost of ownership.

Qtel Case Study | Leigh J Evans

Case Study Solution for Airtel: To facilatate each ARC was to have a easy selfpay kiosk for collecting payments, with different pay mode possibilities, from stidy products.

It also required a solution for better management for visitors to its stores.

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Deployee code, configuration and digital application content to the kiosks. It only uses best in class.

Qtel sucessfully presented Airtel a dual Kiosk solution that provides Qfel customers a self-serve facility for postpaid mobile, landline and broadband bill payment. Ooredoo wanted to offer Qatari businesses the opportunity to replace their traditional PBX hardware with an advanced, full-feature IP-based telephony service for a single, competitive monthly rental fee The solution provides for the following: Collate operations events and logs from the kiosks for management reporting purposes to central servers.

It also features in-store Queue Management System for organized efficient customer queue service.

Ooredoo, formerly Qtel, is the incumbent telecommunications carrier for Qatar, with a strategic priority to provide both the dtudy best communications technology and customer service.